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Creating Patient
Satisfaction Centres
of Excellence
The PatientExcel Standards on Patient
Satisfaction was introduced at the beginning
of 2005 as the framework for assessing
applications for PatientExcel Excellence
Award.
 It
is the most widely known dental and medical
award on the rating of a practices patients
satisfaction and can be used as a Quality
Award.
The Benefits
The chance to find out how good your
practice really by your patients.
The opportunity to receive written and
face-to-face feedback on your practice from
the specially trained assessor team. This
feedback will detail strengths and areas for
improvement to heighten your understanding
of your patients.
A unique way to motivate your employees at
all levels in a positive and constructive
atmosphere.
Considerable public accolade, as well as
increased opportunities for advertising and
promotional activities, have provided
practices recognised through the Award with
new patients, improved patient perceptions,
pride and recognition for employees.
Heightened awareness of business excellence
and a sharpened focus on improvement
activities.
For more information on the Core Areas
covered within the PatientExcel
Excellence in Patient Satisfaction Award
please
click here. |
